Frequently Asked Questions
Find answers to common questions about our products and services
Yes, absolutely. All payments are processed through secure, encrypted payment gateways with industry-standard SSL protection. Your financial information is never stored on our servers and remains completely confidential.
You will receive a confirmation email with detailed tracking information as soon as your order has been shipped. This email will include a tracking number that you can use to monitor your package's journey in real-time.
Delivery typically takes 5-7 business days for domestic orders and 10-15 business days for international shipments. Express shipping options are also available at checkout for faster delivery.
We provide tracking numbers exactly 24 hours after your order is placed. If you haven't received your tracking number within this timeframe, please contact our customer service team and we'll be happy to provide a full refund or investigate the issue immediately.